2021 saw Intersect turning 50 years old.

2022 will herald a new era in our business, and we are making some material changes to the manner in which we operate, thereby improving on our delivery of service to our clients and reducing our carbon footprint.

Separate Trust accounts for each client:

To improve on efficiencies and to further enhance transparency, every client will enjoy access to its own trust account.

Every trust account is opened in terms of the prevailing Acts, and reconciled, managed and audited accordingly. This includes administrative and maintenance reserve funds, which are invested in trust investment accounts.

Interest earned on trust funds accrue entirely to the client.

Intersect Online:

We are replacing our current management system and diving straight into the 21st century.

Here, owners can enjoy the convenience of directly accessing, inter alia, levy statements, rules and insurance documents and can communicate directly with stakeholders, including logging maintenance issues.

Trustees too will be empowered, and enjoy the convenience of accessing all of the above, as well as other documents pertaining to the management of the scheme, including bank statements, creditor invoices, debtor’s analyses and other management reports, such as budgets and financial statements, 24 hours a day.

Trustees can also easily authorise payments, online at their convenience.

Digital storage:

In an ongoing effort to reduce our carbon footprint and curtail costs, we are going paperless as best possible.

This includes, but is not limited to, replacing the old archiving system with a digital alternative, wherever possible, and permissible, to do so.

Our new management system also provides for paperless communications, record keeping, and accounting.