Effective communication between owners, trustees, contractors, and managing agents is more critical than ever. Management systems for managing agents have advanced significantly, enhancing transparency, and providing instant access to information. Additionally, the rise of platforms like WhatsApp as a preferred communication tool has increased both the frequency of interactions and expectations for quicker responses.
In this session, we explored the challenges of using platforms like WhatsApp for communication, its impact on sectional title governance, and how the POPI Act applies to WhatsApp usage within sectional title schemes. Auren de Freitas from The Advisory joined us to share his insights on these matters.
This trustee training session took place on Monday, 28 October and was hosted by Leigh Maingard, CEO of Intersect.